Managing and Leading Change Formative

Base your plan by covering the following items, my comments to help further are in italics and underlined

You are a forensic consultant and have been asked to carry out a post-mortem of a change process in an organization.

• Identify a change process that has already happened. Be able to draw a boundary round it – who was involved, what happened etc. Something too abstract doesn’t work well. I don’t mind which organisation you choose providing you have good information on it – I’m giving you two with some information to help you

The change process happened – but nobody is sure whether it was a success, a failure or a mixture of both.

• Can you evaluate it? Do you have the evidence to evaluate it?

The Board of the organization want you to prepare an assessment so that they can learn from the experience.

Collect a range of evidence that shows what the organization was like before, what happened, who was involved and how the organization was changed. How can you tell there was a change? Are there differences in perspective from different groups in the organization?

• ­I’m saying again the important bits….

Using the ideas from the module, compare the change process as it unfolded with how it might have been managed in theory.

• Choose one of the topic areas from the lecture series – eg Van de Ven and Poole or another article from L2, DiMaggio and Powell or another article from L3, one of the change processes organisations use like Lean Six Sigma from L4 and (but there are others in the Appendix in Hughes the set book if these do not fit), Fake change from L5, Leading Change from L6 and Managing Change from L7. Good assessments use the articles and build on them with others in the area.

Whose ideas can the organization incorporate so that they manage things better in future? What can researchers of change learn from this organization? Make recommendations and justify them with links to your evidence.

• ­Make some recommendations – have the researchers in the articles overlooked something? Have the theories given you ideas that would help the organisation do things differently? Make sure I can see that the recommendation links to what you have presented before.