Tasks
Complete all tasks in this assessment as instructed. If you have questions, consult with your Learner.

Contextualisation of Assessments by RTOs
Contextualisation is the process of modifying assessment tools to make learning more meaningful for
learners and their employers.
Precision Group (Australia) recommends that your RTO contextualise the assessment tools to suit
particular industry requirements and specific organisational requirements before using them.
Contextualisation must retain the integrity of the assessment and the outcome of the unit of
competency.

Short Answer Questions
Question 1
Identify two methods of cost-benefit analysis. Briefly explain when each method should be used.

Question 2
Define knowledge management systems and provide at least two examples of knowledge
management systems used in an organisation.

Question 3
Outlined below are two creativity and innovation theories. Briefly explain each theory.

Question 4
Not every new idea or product or method can be termed as an innovation. List the four key tenets
of innovation.

Question 5
Complete the table below:
▪ Identify at least four learning principles used in a workplace.
▪ Discuss in at least 50 words or more, how each principle effectively facilitates learning.
▪ Discuss in at least 50 words or more, how each identified principle can be applied in a workplace setting.
Conduct your own research to determine how each principle can be applied in the workplace.

Question 6
Outlined below are three different objectives of an organisation.
Identify the most appropriate quality management and continuous improvement theory to meet
that objective and briefly explain why this theory is the most appropriate.

Question 7
Complete the table below:
▪ Identify at least three concepts of effective risk management.
▪ Discuss how each concept increases effectiveness of risk management processes in at least 50 words.
▪ Discuss how each concept can be applied in a workplace setting in at least 50 words.
Conduct your own research to determine how each risk management concept is to be applied in a workplace.

Question 8
Outlined below are core internal systems in an organisation. For each of these systems, identify and define at least two key aspects based on which
improvements can be defined and measured for each of them.

Question 9
Outline and explain the five steps for conducting gap analysis.

Practical Assessment
The Practical Assessment is a set of tasks that must be completed in a workplace, or in an
environment with conditions similar to that of a real workplace.
To be assessed for this unit of competency, you must demonstrate your skills and knowledge to
sustain and develop an environment in which continuous improvement, innovation and learning
are promoted and rewarded.
The Practical Assessments in this workbook include:
1. Workplace Project Assessment
A series of written practical tests assessing the learner’s practical knowledge and skills
underpinning of the unit of competency. This includes the learner completing workplace
documents or similar as evidence of competent performance.
2. Workplace Practical Observation
A set of assessment tasks where the learner must demonstrate practical skills relevant to
the unit of competency. These skills are to be demonstrated while being observed by the
Learner.