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BSBOPS502 – MANAGE BUSINESS OPERATIONAL PLANS

University

MID GITY COLLEGE

Subject

Management

Module Code

BSBOPS502
MANAGE BUSINESS OPERATIONAL PLANS

The assessment tasks for BSBOPS502 Manage business operational plans are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.

Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.

Assessment for this unit

BSBOPS502 Manage business operational plans describes the performance outcomes, skills and knowledge required to manage business operational plans for products, programs, processes or services to an operational level.

For you to be assessed as competent, you must successfully complete two assessment tasks:

  • Assessment Task 1: Knowledge questions – You must answer all questions correctly.
  • Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio.

Assessment Task 1: Knowledge questions

Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:

  • review the advice to students regarding answering knowledge questions in the Business Works Student User Guide
  • comply with the due date for assessment which your assessor will provide
  • adhere with your RTO’s submission guidelines
  • answer all questions completely and correctly
  • submit work which is original and, where necessary, properly referenced
  • submit a completed cover sheet with your work
  • avoid sharing your answers with other students.

Questions

Provide answers to all of the questions below:

  1. Explain:
  • the purpose and content of an operational plan
  • the role of an operational plan in achieving the organisation’s objectives
  • the purpose and content of a contingency plan.
  1. Explain the difference between an operational plan modeled on the organisation as a whole and one that has been modeled to suit a specific organisational goal or department.
  2. Describe typical methods for developing an Operational Plan.
    1. Complete the table below to describe information sources necessary to develop and present operational plans. The first row has been completed as an example for you to follow.
    Information source Description Examples (provide 1)
    Colleagues/Employees Colleagues may be part of the same team, or from another team. Team member

    CFO

    Manager of a different team

    External consultants    
    Strategic plan    
    Budgets and forecasts    
    Legislation and regulatory authorities    
    Organisational policies and procedures    
    1. List four ways to consult with stakeholders:
    2. Complete the table below to describe the requirements for resources included in operational plans:
    Resource Type Description of the resources and 2 examples: How to acquire the resource:
    Physical   How do you acquire physical resources and/or services?

     

    What does a procurement process include (list at least four considerations)?

     

    Relevant organisational policies and procedures (at least one):

     

    Financial   What workplace documents provides information about financial resources? (describe at least one):

     

    How does the budgeted and actual finances influence profitability and productivity of the operational plan?

     

    Explain how to obtain additional finances:

     

    Human   How do you recruit staff?

     

    List at least two induction strategies:

     

    Relevant organisational policies and procedures (at least one):

     

     

    1. Explain the purpose of key performance indicators.
    2. List four different approaches to developing key performance indicators.
    3. Explain the procedure for documenting performance, including records that should be kept.
    4. Provide a definition of a PCBU and outline their key responsibilities under WHS laws.
    5. Outline the aim and scope of the Fair Work Act 2009.